TOPIC 5 - THE ISLAMIC PRINCIPLES AND PRACTICE APPROPRIATE ISLAMIC


THE ISLAMIC PRINCIPLES OF EXCELLENT HOSPITALITY SERVICES THE NEEDS OF GUEST

1. TREAT
- Give good service
- Always be polite

2. ATTIRE
- Wear proper attire when treating guest
- Always cover your aurah when dealing with guest.
3. MANNER
- Always give a good smile
- Respect the culture of the guest
4. SERVICE
- Prepared halal food and beverage.
- Prepared an accommodation based on islam






PRACTICE APPROPRIATE ISLAMIC HOSPITALITY ATTITUDE AND VALUES IN DEALING WITH COLLEAGUES,GUESTS AND CUSTOMERS.

1. Trust

2. Responsibility 

3. Sincere

4. Dedication 

5. Discipline 


6. Teamwork

Comments

Popular posts from this blog

CHAPTER 1 : UNDERSTANDING OF THE TOURISM AND HOSPITALITY INDUSTRY

Kahoot Game

TOPIC 4 - CONCEPT OF TRAVEL AND TOURISM FROM ISLAMIC PERSPECTIVE