TOPIC 5 - THE ISLAMIC PRINCIPLES AND PRACTICE APPROPRIATE ISLAMIC
THE ISLAMIC PRINCIPLES OF EXCELLENT HOSPITALITY SERVICES THE NEEDS OF GUEST
1. TREAT
- Give good service
- Always be polite
- Always be polite
2. ATTIRE
- Wear proper attire when treating guest
- Always cover your aurah when dealing with guest.
- Always cover your aurah when dealing with guest.
3. MANNER
- Always give a good smile
- Respect the culture of the guest
- Respect the culture of the guest
4. SERVICE
- Prepared halal food and beverage.
- Prepared an accommodation based on islam
- Prepared an accommodation based on islam
PRACTICE APPROPRIATE ISLAMIC HOSPITALITY ATTITUDE AND VALUES IN DEALING WITH COLLEAGUES,GUESTS AND CUSTOMERS.
1. Trust
2. Responsibility
3. Sincere
4. Dedication
5. Discipline
6. Teamwork
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